Hassle-free returns and exchanges for your peace of mind
We want you to love your African Native apparel. If you're not completely satisfied, we offer a 14-day return policy from the date of delivery.
WhatsApp us at +254 725 800863 with your order number
Pack items securely with original tags attached
Ship to our returns address (we'll provide details)
We'll process within 5-7 business days
Refunds are processed to the original payment method within 5-7 business days after we receive and inspect the returned item. You'll receive a confirmation email once your refund has been issued.
Note: Original shipping charges are non-refundable unless the return is due to a defective product or our error.
Not happy with the size? We offer free size exchanges within 14 days of delivery. Contact our customer service to arrange your exchange.
The following items cannot be returned:
Our customer support team is here to assist you with any questions about returns or exchanges.