Returns & Exchanges - Africa Native Apparel Africa Native Apparel - Art Fashion Lifestyle

Return Policy

We want you to love your African Native apparel. If you're not completely satisfied, we offer a 14-day return policy from the date of delivery.

Conditions for Returns

How to Initiate a Return/Exchange

1

Contact Us

WhatsApp us at +254 725 800863 with your order number

2

Package Items

Pack items securely with original tags attached

3

Ship Items Back

Ship to our returns address (we'll provide details)

4

Receive Refund/Exchange

We'll process within 5-7 business days

Refund Information

Refunds are processed to the original payment method within 5-7 business days after we receive and inspect the returned item. You'll receive a confirmation email once your refund has been issued.

Note: Original shipping charges are non-refundable unless the return is due to a defective product or our error.

Size Exchanges

Not happy with the size? We offer free size exchanges within 14 days of delivery. Contact our customer service to arrange your exchange.

Non-Returnable Items

The following items cannot be returned:

Need Help?

Our customer support team is here to assist you with any questions about returns or exchanges.

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